Cookie Policy

This Cookie Policy explains how PARROT PARTNERS, SOCIEDAD LIMITADA. ("Provider", "we", or "us") uses cookies and similar technologies on gethelios.io and the Helios platform at chat.gethelios.io (collectively, the "Website").

This policy is issued in compliance with Article 22(2) of Spanish Law 34/2002 (LSSI-CE) and Directive 2002/58/EC (ePrivacy Directive).

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They are used to remember preferences, enable functionality, and collect usage information.

2. Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Website to function and cannot be disabled. They do not require consent under Article 22(2) LSSI-CE.

Cookie	Purpose	Duration
Session cookies	Authentication and session management for the Helios platform	Session
CSRF token	Security — prevents cross-site request forgery	Session
Cookie consent	Stores your cookie preferences	12 months

We do not currently use analytics cookies, advertising cookies, social media tracking pixels, or any cookies for behavioural profiling. If we introduce non-essential cookies in the future, we will update this policy and obtain your consent before deploying them.

3. Other Technologies

We use Cloudflare Web Analytics to understand how visitors interact with the Website. This service is cookieless — it uses a lightweight JavaScript beacon and does not store cookies on your device, does not collect personal data, and does not track users across sites. No consent is required for this technology as it does not access or store information on your device.

4. Third-Party Services

When you book a demo through our Website, you are redirected to Cal.com (scheduling), which may set its own cookies governed by Cal.com's cookie and privacy policies. We do not control cookies set by third-party services on their own domains.

5. Managing Cookies

You can manage cookies through your browser settings. Note that blocking strictly necessary cookies may prevent the platform from functioning correctly.

Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and site permissions

6. Updates to This Policy

We may update this Cookie Policy to reflect changes in our use of cookies or applicable law. Material changes will be communicated through the Website. The "Last updated" date above indicates when this policy was last revised.

7. Contact